Snehal Ratnaparkhi - Support | Samco https://www.samco.in/help-support Need help and Support? Browse our support categories and find articles, videos, training, and tutorials on Samco’s products and services. Fri, 03 Oct 2025 11:44:08 +0000 en-US hourly 1 https://wordpress.org/?v=5.7.14 https://www.samco.in/help-support/wp-content/uploads/2025/03/favicon.ico Snehal Ratnaparkhi - Support | Samco https://www.samco.in/help-support 32 32 BSDA (Basic Service Demat Account) https://www.samco.in/help-support/article/bsda-basic-service-demat-account/ https://www.samco.in/help-support/article/bsda-basic-service-demat-account/#respond Wed, 02 Apr 2025 05:23:03 +0000 https://www.samco.in/help-support/?post_type=ht_kb&p=24147 Investing in the stock market is an excellent way to grow wealth, but sometimes, the cost of maintaining demat accounts can act as a barrier, especially for small investors. To address this, the Securities and Exchange Board of India (SEBI) introduced the Basic Service Demat Account (BSDA), a move aimed […]

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Investing in the stock market is an excellent way to grow wealth, but sometimes, the cost of maintaining demat accounts can act as a barrier, especially for small investors. To address this, the Securities and Exchange Board of India (SEBI) introduced the Basic Service Demat Account (BSDA), a move aimed at promoting financial inclusion and simplifying access to the securities market.

If you’re unfamiliar with BSDA or considering converting your existing demat account, this guide will walk you through everything you need to know.

What is BSDA?

The Basic Service Demat Account (BSDA) is a specially designed demat account offering essential services at reduced or no annual maintenance charges (AMC). It aims to make the securities market more accessible for small investors by lowering barriers to entry.

Example: Consider an investor, Ravi, who holds securities worth ₹3 lakhs. Under BSDA, he can manage his portfolio with zero AMC. This benefit makes investing significantly more affordable compared to regular demat accounts.

Who Can Have a BSDA?

To be eligible for a BSDA, you must meet these conditions:

  1. You should have only one demat account where you are either the sole or first holder.
  2. You can have only one BSDA at any given time across all depositories (like NSDL and CDSL).
  3. The total value of your holdings in both debt (bonds) and non-debt (stocks, mutual funds, etc.) should not be more than ₹10 lakh.

Advantages of BSDA

Low Maintenance Costs: Enjoy zero AMC for holdings up to ₹4 lakhs and only ₹100 for holdings between ₹4 lakhs and ₹10 lakhs.

Simplified Account Management: Efficiently manage your investments without worrying about maintenance charges.

Accessibility: Encourages more participation by small investors in the securities market.

BSDA charge Structure

BSDA charge Structure Table

FAQs About BSDA

Q: Can I open multiple BSDA accounts?
A: No, you’re allowed to maintain only one BSDA across all depositories.

Q: What happens if my holdings exceed ₹10 lakhs?
A: Your account will automatically be converted to a regular demat account, with standard AMC charges applicable.

Q: Why should I convert my account with Samco?
A: Samco offers not just cost savings but also unmatched service quality. With us, you enjoy transparency, user-friendly tools, and expert guidance tailored to your financial needs.

Q: What is the minimum balance requirement for a BSDA?
A: There is no minimum balance requirement for BSDA accounts. This makes it particularly useful for small investors looking to minimize costs.

Q: Will I receive statements for my BSDA?
A: Yes, electronic statements are provided free of charge. If you require physical statements, they can be issued at a cost of ₹25 per statement.

Q: How is the value of holdings in a BSDA calculated?
A: The value is determined based on the daily closing price or NAV of the securities or mutual fund units. If such data is unavailable, the last traded price is used. Unlisted securities are valued at their face value, and suspended securities are excluded from the calculation.

Q: Can BSDA be opened jointly?
A: No, BSDA can only be opened in the name of a sole or first holder. Joint accounts are not eligible for BSDA.

To know more about the detailed guidelines, rules, and implementation of BSDA, you can refer to the official circular SEBI/HO/MIRSD/POD-1/P/CIR/2024/91 issued by SEBI (Securities and Exchange Board of India).

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SAMCO 3.0 Frequently Asked Questions https://www.samco.in/help-support/article/samco-3-0-frequently-asked-questions/ https://www.samco.in/help-support/article/samco-3-0-frequently-asked-questions/#respond Wed, 26 Mar 2025 08:52:39 +0000 https://www.samco.in/help-support/?post_type=ht_kb&p=24133 1. How can I change my Product type, Order type, default trader type & default landing screen in Samco 3.0? Log in to the Samco app.   Go to the Profile section.   Click on “Trading Preferences.”   Select your preferences from the dropdown and apply the changes. 2. How can I turn […]

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1. How can I change my Product type, Order type, default trader type & default landing screen in Samco 3.0?
  1. Log in to the Samco app.  
  2. Go to the Profile section.  
  3. Click on “Trading Preferences.”  
  4. Select your preferences from the dropdown and apply the changes.

2. How can I turn off notifications from the Samco app?

  1. Log in to the Samco app.  
  2. Go to the Profile section.  
  3. Click on “Notification Settings”  
  4. Select your preferences from the dropdown and apply the changes.

3. Where can I check my Depository details in the Samco app?

  1. Log in to the Samco app.  
  2. Go to the Profile section.  
  3. Click on the “Profile icon”  
  4. Click on Demat Information.

4. Where can I check my active Segment in the Samco app?

  1. Log in to the Samco app.  
  2. Go to the Profile section.  
  3. Click on the “Profile icon”  
  4. Check active & inactive Segments.

5. Where can I view the available margin for trading?

  1. Log in to the Samco app.  
  2. Go to the Profile section.  
  3. Click on “Funds ”  
  4. Check the available margin to trade.

6. Where can I view my MTF margin?

  1. Log in to the Samco app.  
  2. Go to the Profile section.  
  3. Click on “Funds ”  
  4. Check the MTF margin.

7. Why is my ledger balance negative?

A negative balance in your Samco account can occur due to the following reasons:

  1. Uncovered DP charges: Depository Participant (DP) charges are applied when shares are debited from your Demat account. If your account balance is insufficient to cover these charges, it results in a negative balance.
  2. AMC charges: Account Maintenance charges can result in a negative balance if not settled.

8. How can I view or Download my ledger statement in the Samco app?

  1. Log in to the Samco app.  
  2. Navigate to the Profile section.
  3. Select “Star Backoffice.”  
  4. Click on “Ledger.”  
  5. Choose the Segment and Date.  
  6. Click “Show” or “Download,” as per your preference.

9. How can I download my ITR statements in the Samco app?

  1. Log in to the Samco app.  
  2. Navigate to the Profile section.  
  3. Select “Star Backoffice.”  
  4. Click on “Login”  
  5. Choose the Statements and Date.  
  6. Click “Show” or “Download,” as per your preference.

10. How can I apply for an IPO using the Samco app?

  1. Log in to the Samco app.  
  2. Slide up your Portfolio movers.  
  3. Click on “Apply IPO.”  
  4. Select the IPO.  
  5. Fill in the required details.  
  6. Click on “Submit.”

11. What’s your Portfolio mover in the Samco app?

The Portfolio Mover feature displays the top 5-6 best-performing stocks in your portfolio for the day, offering a quick overview of bullish or bearish performance.

12. Where can I check my NAV details in the Samco app?

  1. Log into the Samco app.  
  2. On the home page, locate the Networth tab in the middle-right section.  
  3. Click on “Networth.”  
  4. View your Networth on the homepage.

13. Where can I check my Index details in the Samco app?

  1. Log into the Samco app.  
  2. On the home page, locate the Networth tab in the middle-right section.  
  3. Click on “Index”  
  4. View your Index on the homepage.

14. What is Samco Screener?

The Samco Screener helps you to view the top-rated, top momentum, strong fundamentals, and top downtrend stocks of the day. It provides a clear market summary to help you easily track stock performance and make informed decisions.

15. Where can I check corporate actions in the Samco app?

  1. Log in to the Samco app.  
  2. Slide up your Portfolio movers.  
  3. Go to the Traders Tool.  
  4. Click on “Event Calendar.”  
  5. Select “Corporate Action.”  
  6. View the available details.

16. How can I buy an ETF using the Samco app?

  1. Log in to the Samco app.  
  2. Slide up Portfolio movers.  
  3. Go to Top Products.
  4. Click on “ETF.”  
  5. Explore and select the ETF you want to buy.  

17. How can I buy Bonds using the Samco app?

  1. Log in to the Samco app.  
  2. Slide up Portfolio movers.  
  3. Go to Top Products.
  4. Click on “Bonds”  
  5. Explore and select the Bonds you want to buy.

18. What is Position alert in the Samco app?

Position alerts notify you when a stock hits a key price, helping you stay on top of market moves. This saves time, reduces emotions, and allows quick action—making it a smart and simple trade method.

19. What are Market Insights in the Samco app? 

Market Insights offers research updates, corporate announcements, and key stock market information to help you stay informed and make better investment decisions. 

20. What is a Basket analyzer in the Samco app?

The Basket Analyzer is a tool that helps users identify, analyze, and track options trading opportunities which makes it easier to evaluate different strategies, understand market trends, and monitor trades to improve trading decisions.

21. What is Trade analytics?

Trade Analytics reviews your trades, highlights mistakes, and offers suggestions to improve your performance.

22. Where can I find the Options and Futures chain for all scripts in the Samco app?

  1. Log in to your Samco Beta app.
  2. Click the search icon next to the notification tab.
  3. Enter the stock’s scrip name.
  4. Scroll horizontally using the toggle to find the Option/Future chain next to Market Depth.

23. Where can I check my positions in the Samco app?

  1. Log in to the Samco app.
  2. Click on the “Portfolio” tab at the bottom. 
  3. View your positions under “My Portfolio.”

24. How to view your holdings in the Samco app?

  1. Log in to the Samco app.
  2. Click on the “Portfolio” tab at the bottom.
  3. Select the “Holdings” section under “My Portfolio.”

25. How to check the order status in the Samco app?

  1. Log in to the Samco app.
  2. Click on the “Orders” tab.
  3. Check the status of all orders (pending, executed, and rejected).

26. Where can I find the trade status in the Samco app?

  1. Log in to the Samco app.
  2. Click on the “Orders” tab.
  3. Select the “Trades” section.

27. How can I place a basket order in the Samco app?

  1. Log in to the Samco app.
  2. Click on the “Orders” tab.  
  3. Select “Basket” at the top.  
  4. Click “Create Basket,” name it, and tap “Create.”  
  5. Search and add scripts.  
  6. Click on “Trade all data once” or “Trade one by one”

28. How can I place a GTT order in the Samco app?

  1. Log in to the Samco app.  
  2. Search for the stock.  
  3. Select the order type.
  4. Click on the GTT option.  
  5. Enter details and click “Create GTT.”  
  6. Check GTT orders in the “Orders” tab.

29. How can I create a stock SIP in the Samco app?

  1. Log in to the Samco app.  
  2. Click on the “Orders” tab.  
  3. Go to the “SIP” section.
  4. Click “Create New SIP” and search for stock.  
  5. Enter SIP details and click “Create.”  
  6. View SIP under the “Active” tab.

30. How can I set an alert in the Samco app?

  1. Log in to the Samco app.  
  2. Tap on the “Orders” tab.  
  3. Go to “Alerts.”  
  4. Click “Create New Alert.”  
  5. Select scripts and enter details (type, validity, price).  
  6. Tap “Create Alert.”

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Samco StockPlus: Pledge Shares for Higher Trading Limits & Leverage https://www.samco.in/help-support/article/samco-stockplus-pledge-shares-for-higher-trading-limits-leverage/ https://www.samco.in/help-support/article/samco-stockplus-pledge-shares-for-higher-trading-limits-leverage/#respond Tue, 25 Mar 2025 11:21:14 +0000 https://www.samco.in/help-support/?post_type=ht_kb&p=24129 Unlock Higher Trading Limits with Samco StockPlus Leverage can be a powerful tool in trading, allowing you to maximize your market opportunities without deploying extra capital. Samco StockPlus is a pledge-based margin facility that enables traders to use their existing shares as collateral to get additional trading limits. This feature […]

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Unlock Higher Trading Limits with Samco StockPlus

Leverage can be a powerful tool in trading, allowing you to maximize your market opportunities without deploying extra capital. Samco StockPlus is a pledge-based margin facility that enables traders to use their existing shares as collateral to get additional trading limits. This feature allows investors to trade more without selling their holdings, making it an efficient way to utilize capital.

What is Samco StockPlus?

Samco StockPlus is a margin trading facility (MTF) that allows traders to pledge their stocks and receive additional margin for trading in the stock market. This enables traders to increase their exposure while keeping their investments intact.

Why Use Samco StockPlus?

Retain Your Investments – Continue earning dividends and price appreciation while using your stocks for margin.
Increase Trading Power – Get extra funds to trade without additional capital.
Flexible & Transparent – Easily pledge and unpledge stocks as per your requirements.
SEBI-Regulated & Safe – Trade securely with a transparent and compliant process.

Charges

Pledge Charges

For pledging stocks, a charge of ₹30 + GST per ISIN applies.

Unpledge Charges

Unpledging stocks also incurs a fee of ₹30 + GST per ISIN.

Instant Unpledge Charges

For those who need to unpledge their stocks instantly, the charge is ₹60 + GST per ISIN.

Important Note:
Once you submit your OTP for an instant unpledge request, the system will automatically sell the pledged assets within 30 minutes after OTP submission in the back office.

Interest Charges for StockPlus

Q: What is the interest charge for StockPlus?
A: An interest charge of 0.05% per day is applicable for StockPlus.

This interest is calculated daily and can impact the overall cost of holding a position, so it’s important to factor this into your financial decisions.

Turnaround Time

  • Pledge: The process takes up to 24 working hours to complete.
  • Unpledge: Similar to pledging, unpledging also has a TAT of 24 working hours.
  • Instant Unpledge: If you opt for an instant unpledge, the collateral will be released within 30 minutes after OTP submission in the back office.

When will my pledge margin be credited?

The collateral margin from your pledged stocks will be credited to your account within 24 working hours.

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Rights Issue Explained: Key Features, Application Process & What Happens to Unused Rights https://www.samco.in/help-support/article/rights-issue-explained-key-features-application-process-what-happens-to-unused-rights/ https://www.samco.in/help-support/article/rights-issue-explained-key-features-application-process-what-happens-to-unused-rights/#respond Tue, 25 Mar 2025 11:04:53 +0000 https://www.samco.in/help-support/?post_type=ht_kb&p=24121 What is a Rights Issue? A Rights Issue is a way for a company to raise capital by offering additional shares to its existing shareholders at a discounted price. This allows shareholders to buy more shares in proportion to their current holdings before they are offered to the public. Key […]

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What is a Rights Issue?

A Rights Issue is a way for a company to raise capital by offering additional shares to its existing shareholders at a discounted price. This allows shareholders to buy more shares in proportion to their current holdings before they are offered to the public.

Key Features of a Rights Issue

Offered to Existing Shareholders – Only current shareholders as of the record date are eligible.
Discounted Price – Shares are offered at a price lower than the market value.
Renounceable or Non-Renounceable Renounceable – You can trade or sell your rights to others.
Non-Renounceable – The rights cannot be transferred.
Fundraising Method – Companies use this to reduce debt, fund expansion, or improve financial health.

How to Apply for a Rights Issue via ASBA (Application Supported by Blocked Amount)

Step 1: Log in to Your Net Banking Account
Step 2: Go to the ASBA Section
Step 3: Select the Rights Issue
Step 4: Enter Your Application Details
Step 5: Review and Submit the Application

What Happens to Rights Entitlements (REs) Not Subscribed or Renounced?

If you don’t subscribe to or renounce your Rights Entitlements (REs) by the Issue Closing Date, they will expire and become void. This means you lose the opportunity to purchase additional shares at a discounted price. Essentially, any unclaimed or unexercised REs will have no value after the closing date. It’s important to act within the specified time frame to take advantage of rights issues.

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Bonus Shares Explained: When You’ll Receive Them & Why Your Average Price Drops https://www.samco.in/help-support/article/bonus-shares-explained-when-youll-receive-them-why-your-average-price-drops/ https://www.samco.in/help-support/article/bonus-shares-explained-when-youll-receive-them-why-your-average-price-drops/#respond Tue, 25 Mar 2025 11:02:26 +0000 https://www.samco.in/help-support/?post_type=ht_kb&p=24117 When Will I Receive Bonus Shares? Bonus shares are issued to shareholders based on an announced ratio (e.g., 1:1). You’ll receive them if you hold shares on the record date. Bonus shares are credited to your Demat account, usually within 15-20 days after the record date. The bonus shares are […]

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When Will I Receive Bonus Shares?

Bonus shares are issued to shareholders based on an announced ratio (e.g., 1:1). You’ll receive them if you hold shares on the record date. Bonus shares are credited to your Demat account, usually within 15-20 days after the record date. The bonus shares are then credited to your account on the issuance date, usually a few weeks later. Keep track of these key dates to know when you’ll receive your bonus shares!

Why Has the Average Price Reduced After Receiving Bonus Shares?

When a company issues bonus shares, the total number of shares in circulation increases, but the overall value of your holdings remains the same. The average price per share reduces because the value of each share is adjusted to reflect the larger number of shares. For example, if you held 100 shares worth ₹100 each and received 100 bonus shares, the total value is still ₹10,000, but now divided by 200 shares, making the new average price ₹50. This reduction in price doesn’t impact the total value of your investment but reflects the adjustment due to the increased share count.

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Stock Split Explained: Why Your Average Price Drops & How Split Ratios Work https://www.samco.in/help-support/article/stock-split-explained-why-your-average-price-drops-how-split-ratios-work/ https://www.samco.in/help-support/article/stock-split-explained-why-your-average-price-drops-how-split-ratios-work/#respond Tue, 25 Mar 2025 11:00:50 +0000 https://www.samco.in/help-support/?post_type=ht_kb&p=24113 Why Has My Average Price Decreased After a Stock Split? A stock split increases the number of shares you own while reducing the price per share proportionally, without affecting the total value of your holdings. For example, in a 2-for-1 stock split, you’ll have double the shares, but each share’s […]

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Why Has My Average Price Decreased After a Stock Split?

A stock split increases the number of shares you own while reducing the price per share proportionally, without affecting the total value of your holdings. For example, in a 2-for-1 stock split, you’ll have double the shares, but each share’s price will be halved. This results in a lower average price per share, but your overall investment value remains the same. The decrease reflects the split’s effect on the share price, not a change in the company’s value.

How Does the Split Ratio Work?

The split ratio determines how many new shares you’ll receive for each share you currently own. For example, in a 2-for-1 stock split, you’ll get two new shares for every share you hold, effectively doubling your share count while halving the share price. Similarly, in a 3-for-1 split, you’d receive three shares for each existing share. The ratio adjusts the price accordingly, but the total value of your investment remains the same. Understanding the split ratio helps you gauge how a stock split affects your holdings.

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Dividends: Payment Timeline & What to Do If Not Received https://www.samco.in/help-support/article/dividends-payment-timeline-what-to-do-if-not-received/ https://www.samco.in/help-support/article/dividends-payment-timeline-what-to-do-if-not-received/#respond Tue, 25 Mar 2025 10:58:22 +0000 https://www.samco.in/help-support/?post_type=ht_kb&p=24107 What is a Dividend? A dividend is the portion of a company’s profits distributed to its shareholders as a reward for investing in the company. It is usually paid in cash or additional shares. When will I receive a Dividend? You can expect to receive dividends in your bank account […]

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What is a Dividend?

A dividend is the portion of a company’s profits distributed to its shareholders as a reward for investing in the company. It is usually paid in cash or additional shares.

When will I receive a Dividend?

You can expect to receive dividends in your bank account linked to your Demat account within 15 business days after the record date. The record date is when the company identifies the eligible shareholders for the dividend.

What should I do if I have not received the Dividend in my bank account?

Eligible shareholders receive dividends in the bank account linked to their demat account. The payment is processed through the company’s registered and transfer agents (RTA).

Eligibility Criteria: To receive dividends, shares must be in your demat account and held until the ex-date

Check your bank account details: You can check if your account received your dividends from the client Master Report.

If you have not received your Dividend: If your dividend hasn’t been credited, contact the company’s registrar. You can find the registrar’s details by searching for your company on NSE or BSE.

  1. Search for the company.
  2. Click on ‘Corporate Information.’
  3. Select the ‘Company Directory’ to find the ‘Transfer Agent Details.’

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Instant – Unpledge Request Charges https://www.samco.in/help-support/article/instant-unpledge-request-charges/ https://www.samco.in/help-support/article/instant-unpledge-request-charges/#respond Fri, 21 Mar 2025 12:00:40 +0000 https://www.samco.in/help-support/?post_type=ht_kb&p=24065 Unpledge Charges: ₹60 + 18% GST per transaction These charges apply for processing Instant-unpledge requests through the depository.

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Unpledge Charges: ₹60 + 18% GST per transaction

These charges apply for processing Instant-unpledge requests through the depository.

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Interest on Stock Plus / Ledger Debit https://www.samco.in/help-support/article/interest-on-stock-plus-ledger-debit/ https://www.samco.in/help-support/article/interest-on-stock-plus-ledger-debit/#respond Fri, 21 Mar 2025 11:55:27 +0000 https://www.samco.in/help-support/?post_type=ht_kb&p=24057 What is Interest on Stock Plus/Ledger Debit? Interest on Stock Plus/Ledger Debit is a small fee charged when you use margin beyond your optimal balance. It’s calculated at 0.05% of the maximum margin used. Formula: Interest = Maximum Optimal Margin Used × 0.05%. For example, if you use ₹1,00,000 margin, […]

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What is Interest on Stock Plus/Ledger Debit?

Interest on Stock Plus/Ledger Debit is a small fee charged when you use margin beyond your optimal balance. It’s calculated at 0.05% of the maximum margin used.

Formula:

Interest = Maximum Optimal Margin Used × 0.05%.

For example, if you use ₹1,00,000 margin, the daily interest would be just ₹50.

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Why is my Samco ledger balance negative? https://www.samco.in/help-support/article/why-is-my-samco-ledger-balance-negative/ https://www.samco.in/help-support/article/why-is-my-samco-ledger-balance-negative/#respond Thu, 20 Mar 2025 11:59:21 +0000 https://www.samco.in/help-support/?post_type=ht_kb&p=24053 Your Samco balance may be negative due to possible reasons. Once you read them you can check your ledger report for a better understanding. Insufficient funds for DP charges. DP charges are Rs 15 + GST (deducted when shares are sold) Unsettled AMC charges due to lack of funds. No […]

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Your Samco balance may be negative due to possible reasons. Once you read them you can check your ledger report for a better understanding.

  1. Insufficient funds for DP charges. DP charges are Rs 15 + GST (deducted when shares are sold)
  2. Unsettled AMC charges due to lack of funds.
  3. No settlement of Stock Plus (SP) Debit
  4. Due to Optimal margin requirements in market hours
  5. Any other charges are pending.

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